ABOUT KIESHA
With nearly two decades of hands-on HR experience, I’ve had the privilege of supporting people and businesses through many of the challenges and opportunities that shape today’s workplaces. I’m a SHRM-CP certified Human Resources professional, and throughout my career I’ve worked across a wide range of HR functions while helping organizations build stronger, more supportive workplaces.
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My career began in a Human Resources Call Center as an HR Specialist, and over time I progressed into roles that allowed me to support benefits administration, I-9 compliance, FMLA/ADA/leave programs, employee relations, talent management, and employee recognition and engagement—ultimately serving as an HR Director within a multi-site healthcare organization.
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My background spans corporate, academic, and healthcare environments, giving me a broad and adaptable perspective on how different organizations operate. While these industries shaped much of my expertise, the depth of my experience allows me to confidently support businesses across a wide range of sectors.
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At the heart of my work is a guiding belief: Keeping the human in Human Resources. When you partner with Tillie HR Consulting, you work directly with me every step of the way. I believe HR should feel personal, supportive, and rooted in genuine human connection. Emotional intelligence, thoughtful listening, nuanced judgment, and empathy guide the way I support my clients.
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Although AI and automation can enhance parts of the process, they can’t replace the human understanding required to navigate workplace dynamics and organizational culture—and that’s where I come in.
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I’m approachable, down-to-earth, and a bit quirky in the best way—qualities that help me bring warmth, creativity, and authenticity into my work. I pair this with strong critical thinking, sound judgment, and a deep commitment to integrity and follow-through. Clear communication is central to how I operate, and I approach every recommendation with intention, always considering how decisions will affect your people and your business.
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I’m committed to excellence and to keeping HR simple, accessible, and genuinely supportive. Above all, I value being a kind human being—and I bring that same kindness, thoughtfulness, and respect into every client partnership.

Kiesha Santos, SHRM-CP
Founder & Principal Consultant, Tillie HR Consulting

