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ABOUT KIESHA

With nearly two decades of hands-on HR experience, I’ve had the privilege of supporting people and businesses through many of the challenges and opportunities that shape today’s workplaces. My career began in a Human Resources Call Center as a Human Resources Specialist, and over the years, I progressed into roles that allowed me to support benefits, I-9 administration, FMLA/ADA/LOA programs, employee relations, talent management, and employee rewards, recognition, and engagement—ultimately serving as an HR Director in a healthcare organization.

 

My background spans corporate, academic, and healthcare environments, giving me a broad and adaptable perspective on how different businesses operate. While these industries shaped much of my expertise, the depth of my experience allows me to support businesses across a wide range of sectors with confidence and care.

 

At the heart of my work is a guiding belief: Keeping the human in Human Resources. When you partner with Tillie HR Consulting, you work directly with me every step of the way. I believe HR should feel personal, supportive, and rooted in genuine human connection. Emotional intelligence, thoughtful listening, nuanced judgment, and empathy guide the way I support my clients. Although AI and automation can enhance parts of the process, they can’t replace the human understanding required to navigate workplace dynamics and organizational culture—and that’s where I come in.

 

I’m approachable, down-to-earth, and a bit quirky in the best way—qualities that help me bring warmth, creativity, and authenticity into my work. I pair this with strong critical thinking, sound judgment, and a deep commitment to integrity and follow-through. Clear communication is central to how I operate, and I approach every recommendation with intention, always considering how decisions will affect your people and your business.

 

I’m committed to excellence and to keeping HR simple, accessible, and genuinely supportive. Above all, I value being a kind human being—and I bring that same kindness, thoughtfulness, and respect into every client partnership.

 

Kiesha Santos, founder of Tillie HR Consulting
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